FAQ

Not at all !
Traditional pneumatic dispensers rely on air to “push” the material trough the syringe barrel, so they must to be plugged into air compressor, which are noisy, bulky and energy consuming devices. Otherwise such dispensers will not work.

I-EXTRUDER is different ! It doesn't use air, but driven by the precise stepper motor. It's a silent and light-weigh USB powered solder paste and fluids dispenser.

Material is "pushed" trough the syringe barrel by double-wiper piston which is attached to the lead-screw.

Even for the "Pick & Place" feature you don't need the air-compressor.

Each I-Extruder is supplied with one CNC machined vacuum piston with nitrile O-Rings.
When that piston quickly moves inside of the syringe barrel, it creates vacuum so I-Extruder works as a Pick & Place tool.

As you probably know, there are multiple variations of 10cc syringes available on the market, and they all have some variations in size and shape.

In order to insure that I-Extruder work correctly, it is important to attach the syringe piston to the dispenser's lead-screw, so piston moves along with the lead-screw.

From the multiple models of syringes available on market, we have selected the 10cc Nordson EFD type syringes for the very important reason - their pistons has a MOUNTING HOLE.
This is not possible with other syringes types, models.

Without that the "Pull-Back" feature, which prevents material oozing, will not work.

Each dispenser is supplied with 5 syringes, and you can always order additional syringes on our website.

Yes, of course we do ship worldwide.
All orders are shipped from France, directly from our company's warehouse.

Your order will be dispatched within 24-48 business hours and take between 2-10 business days to arrive at your doorstep.
Delivery in France usually takes 48h.
Delivery to EU countries takes between 3-6 business days
For international customers, please allow 5-10 business days.
Once your order is dispatched, you will receive tracking information of your parcel by email.

Please note, that sometimes shipment time may take longer because of different country's custom procedures.

Usually, when goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
French and EU customers will not pay any duty, because it's not applicable to the cross-border sales in EU.

Who has to pay?
The person or business receiving the shipment is legally obliged to pay Duty unless the sender has agreed to accept these charges in the contract of sale. 

What is payable, if anything, depends on country where are you living and your country' customs regulations. In many countries customs apply a non customs non taxable amount, bellow which no duty or tax will be applicable.


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